Support
Write to us — a person answers.
- Questions about the app
- support@suitsmyskin.com
- Your data and privacy
- privacy@suitsmyskin.com
Common questions
How do I delete my account?
In the app: Settings → Account → Delete account. For 30 days you can restore it by signing in again; after that your data is erased. Deleting the account does not cancel a subscription — cancel it in your Apple Account settings.
How do I cancel my subscription?
Subscriptions are handled by Apple: on your iPhone, Settings → your name → Subscriptions → Suits My Skin. Plus stays active until the end of the paid period. Refunds are requested from Apple at reportaproblem.apple.com.
How do I get a copy of my data?
In the app: Settings → Account → Export my data. We prepare a file with everything we hold about you. Other requests: privacy@suitsmyskin.com.
Is this medical advice?
No. Suits My Skin gives information about cosmetic products. It does not diagnose or treat anything and does not replace a doctor. If you are pregnant, have a skin condition or have had a severe reaction, ask a doctor before using a product.
How do I contact you?
Email support@suitsmyskin.com. Please write from the address you use in the app if the question is about your account.